Investigation summary: "bd had not received samples or photos for evaluation.Additionally, bd was unable to determine the specific lot number associated with this complaint; therefore, a review of the device history record could not be conducted.This complaint is unable to be confirmed.If additional information is made available, this complaint will be reopened to assess the level of investigation needed.As it was reported that the customer didn¿t activate the safety shield properly, it was considered that there was nothing wrong with the product.Moreover, no abnormalities that could lead to a malfunction of the safety shield were found from reviewing the manufacturing and inspection records.As stated in the ifu, please hold the end of safety shield but not the tubing when withdrawing the needle from patients.For the safety shield activation, please hold the end of the safety shield and slide the safety shield straight to cover the needle." medical device expiration date: unknown.Device manufacture date: unknown.(b)(6).Oem manufacturer: (b)(4).
|