The device was received at the local service facility for investigation.The technical service report is attached(see communication log), and indicates: service code: a the repair includes: defective parts replacement, leakage current function test calvier rplcmt joint, membrane, revision.Probable root cause: breaking resistors on the flex circuitry due to stress on flex cable (due to manufacturing and assembly error combined with normal use stress).Broken handpiece cable, or conductors inside.No power from the console.Broken traces on the membrane switch.Membrane switch is corroded due to moisture ingress.Flattened buttons/ switches.Poor soldering or other electrical connection.Broken pin.Pcba component failure.Button press reaction force so high the buttons can't be pressed to deliver.Information.Console not delivering power to shaver (refer to rsk10642, rsk10686).Expired disposable after r.1.1.1.Use error.The reported failure mode will be monitored for future reoccurrence.
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