A patient contacted technical solutions to report a pocket fill that occurred at their last refill.They reported that a nurse performed a routine pump refill and shortly after the refill, they became dizzy and lethargic.The nurse reportedly delivered narcan to the patient and drained their pump prior to calling emergency services.Patient stated that there was a pocket fill of 12-13ml as less than 8ml was taken out of the pump.The patient was not admitted to the hospital, but were in the emergency room for observation for several hours.Patient reportedly left feeling fine and back to normal.Follow up attempts to the patient's reported nurse were unsuccessful.
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A review of the device history record, which includes verification of all steps in the manufacturing of the pump, verification of all final testing performed by/on the pump, verification of sterilization, and packaging for subject pump was performed.The review did not identify any non-conformances, issues or capas associated with pump function.Device remains implanted and was not returned for additional evaluation and investigation.The alleged issue was reported by the patient, but not able to be confirmed by the patient's nurse.If additional information becomes available, a supplemental mdr will be sent.Internal complaint number: (b)(4).
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