The following fields were updated due to additional information: d10: device available for eval yes, d10: returned to manufacturer on: 02-dec-2022.Investigation summary: our quality engineer inspected the 1 sample submitted for evaluation.The reported issue of packaging issue - product packaging was not confirmed upon inspection of the sample.Analysis of the sample showed that there were no abnormalities or damages on the returned sample.Functional testing, such as leakage testing, could not be performed since the sample was returned in a used state.Bd cannot determine a manufacturing related root cause since the defect reported could not be confirmed.The device history records (dhr) review was performed for the lot number material identified in this complaint.According to the documented records, the product was manufactured according to the approved manufacturing procedures, specifications, and then released by quality assurance.
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