(b)(4).Retainer ring is clear.On (b)(6) 2022, the customer alleged was hospitalized for high blood glucose and diabetes ketoacidosis.The test p-cap locks properly in place in the reservoir compartment noted.Insulin pump received with cracked retainer, pillowing keypad overlay, serial number label fading, cracked battery tube threads and cracked case near the corner of belt clip rails during the visual inspection.Thus and care link software was utilized and downloaded trace/history files properly.Insulin pump passed the self test, sleep current measurement, active current measurement, rewind test, prime/seating test, basic occlusion test, occlusion test, force sensor test, displacement test and dat at 0.08720 inches.Insulin pump was cut open to perform visual inspection and found no moisture or component damage on the electronics, force sensor and motor assembly noted.The force sensor offset measured within spec range during testing (22.4 millivolt).The motor was tested outside of the device on the next generation insulin pump stb3 and passed.In summary, insulin pump passed all required testing.Unable to verify customer alleged for high blood glucose and diabetes ketoacidosis.The force sensor is within specification and the motor functioning properly.The insulin pump involved in this event is the 640g insulin pump which is not marketed in the united states.However, the device is similar to the ngp insulin pump, which is marketed in the united states.
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