(b)(4).Batch #: x95343.Additional information was requested and the following was obtained: procedure was converted to open due to fibroid size and not due to device failure.Per the initial device was removed due to the insulation coming off of the device near the articulation joint.Sales rep stated there were no adverse consequences reported for the patient.What is the surgeon¿s experience with the device?.Very experienced at what point in the surgery did they see the black insulation come off?.Unknown did they insert and remove the g2 device from the trocar often during the surgery?.Unknown.Was the person who provided this complaint in the procedure?.Yes but report went point person to where replacement product is someone else investigation summary the product was returned for evaluation.Visual inspection and functional testing were conducted on the returned device.Visual analysis of the returned sample determined that the device was received with skiving of the heat shrink (shaft cover) material not all present.The device was mechanically tested and no anomalies were noted.The device was tested on the generator and passed all functional testing.The energy output delivered from the device was verified.All three tones were heard during functional testing (tone 1 is heard when the energy activation button is pressed; tone 2 is heard when the tissue impedance threshold is reached and tone 3 is heard when the cycle is complete).The ifu warns "prior to inserting or removing the device from the trocar, ensure that the device is in the straight, non-articulated position by confirming that the indicator arrow on the articulation wheel is aligned with the top of the instrument." the ifu also warns the user to discontinue use if black heat shrink covering is damaged.As part of the quality process all devices are manufactured, inspected, and released to approved specifications.A manufacturing record evaluation was performed for the finished device lot/batch x95343, and no non-conformances were identified.
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