A patient reported that they received a thermage treatment; after the procedure, a large area of her left face was burned, leaving her with a scar.The user facility reported a burn to the patient''s left cheek.The right face was treated with the initial energy of 3.0 - with an energy range of 3.0-3.5, no abnormalities were noted.After about 300 reps on the left face, the customer complained that the pain was more obvious than before.The doctor checked the tip, and it was obviously sunken - erythema appeared in the operation area with scattered blisters.Immediately, the patient was treated with a cold compress.After 10 minutes, the procedure continued to the forehead and the region of the jaw line, as well as the area that had erythema.The energy range was 0.5-1.5, until the end of the operation, when erythema occurred.Immediately, the patient was cooled by cold compress, smeared with mebo, and coated with growth factor gel on the affected area.The patient was administered topical anesthetics prior to the procedure.It is uncertain if there will be permanent scarring.No other treatments (besides thermage) were being performed in same area where symptoms were reported.The patient has not undergone any other treatments in the same symptom area within the past 30 days.The treatment tip surface was inspected prior to use and nothing remarkable was reported.This is the first time this treatment tip was used.Available pictures were reviewed by the medical reviewer and inflammation, erythema and scattered post-inflammatory hyperpigmented areas are visible on one side of the face.
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