The suspect medical device has already been returned to olympus.However, since the evaluation/investigation is still ongoing, the exact cause of the user's experience and the reported phenomenon has not been determined yet.This report will be updated if additional significant information becomes available or once the evaluation/investigation has been completed.
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The suspect medical device was not returned to the manufacturer for investigation/evaluation but to olympus medical systems india (omsi) (returned to osh on 2022/12/02).The evaluation at omsi confirmed the occurrence of error e433 and traced the error back to a hvps generator board.Thus, the reported incident can be attributed to component failure.Any error messages that may appear during operation are triggered by the safety system of the esg-400 and communicated visually and acoustically to the user.They are part of the device's own security concept.In particularly critical cases, further use of the device is prevented by the security system until the error has been corrected.The evaluation also found the lvps cable to be damaged, two of the fixing lugs of the front panel to be cracked, corrosion on the contact surfaces of the ribbon cable, a defective lock of the erni connector and a damaged cable connecting the screen and the motherboard.All these findings are use related and there is no causal relationship to the reported error message.A manufacturing and quality control review was performed for the affected serial number of the hf generator without showing any abnormalities.The case will be closed on olympus side with no further actions.The reported event/incident will be recorded for trending and surveillance purposes and the user will be informed about the investigation result.
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