Patient information cannot be provided due to personal data privacy legislation/policy.Explant date: not applicable as the device remains implanted.Telephone number: (b)(6).Device evaluation: a returned device evaluation could not be performed as the device remains implanted.Manufacturing record review: the manufacturing records review for this product order (po) shows that the units were released within specification.No non-conformance (nc) or exception report (er) was found as part of the manufacturing records review.A search of complaints related to this production order was performed on (b)(6) 2022.The search revealed that no other complaints were received for this po.Conclusion: based on the investigation results, no non-conformity report, documentation or labeling changes, or escalations are required.The complaint issue reported could not be verified and no product deficiency could be identified.Johnson & johnson surgical vision will continue to monitor these types of complaints.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
|