Model Number DCB00 |
Device Problems
Delivered as Unsterile Product (1421); Manufacturing, Packaging or Shipping Problem (2975)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 12/09/2022 |
Event Type
malfunction
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Manufacturer Narrative
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Per regulation eu 2016/679 (general data protection regulation), patient identifiers were not collected or recorded and therefore are not available.If implanted, give date: not applicable, as there was no patient contact with the product.If explanted, give date: not applicable, as there was no patient contact with the product.Telephone number:(b)(6).The device was not returned for evaluation.Therefore, a failure analysis of the complaint device cannot be completed.A review of the device history record, complaint trending, and risk documentation for this device will be performed.Upon completion of the review, if there is any further relevant information a supplemental medwatch will be filed.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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Event Description
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It was reported that the packaging for a preloaded intraocular lens (iol) device had holes in it.It was not used as there were concerns about the product's sterility.There was no patient contact with the product.No further information provided.
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Manufacturer Narrative
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Additional information: section h3 - device evaluated by manufacturer? yes.Device evaluation: the customer provided a video and photograph which were evaluated.The photograph and video both show the alleged suspect handpiece in the tray inside of the pouch.Based on the photograph and the video, it cannot be determined if the pouch was still sealed but two punctures could be seen on the pouch.The complaint issue of sterility assurance concerns was identified during the product evaluation.Packaging issues could not be confirmed as no packaging materials photographs were received.Based on the photograph, the reported issue is confirmed; however, since the sample was not returned, it cannot be determined if the failure could be related to the manufacturing process.Since no sample was returned for evaluation, it was not possible to determine an assignable cause, traced back to manufacturing process or determine if there was some component damage or a component out of specifications.Based on the records reviewed, all the components used and the completed units were manufactured and released, as per specification requirements.Conclusion: as a result of the investigation, there is no indication of a product quality deficiency.All pertinent information available to johnson and johnson surgical vision, inc.Has been submitted.
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Search Alerts/Recalls
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