Model Number STRIP, TMX WGN 100CT12/CS MG/DL #383569 |
Device Problem
Image Display Error/Artifact (1304)
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Patient Problems
Fatigue (1849); Headache (1880)
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Event Date 12/08/2022 |
Event Type
Injury
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Manufacturer Narrative
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Internal report reference number: (b)(4).Outcomes attributed to adverse event: adverse event report is being submitted due to symptoms related to diabetes: tired and headache.Meter and test strips were not returned for evaluation.Added most likely underlying root cause onto case as the complaint product was not returned for investigation.Most likely underlying root cause: mlc-078: user hematocrit low note: manufacturer contacted customer in several follow-up calls to ensure the customer's condition had improved and that the replacement products resolved the initial concern - unable to establish contact with customer at this time.
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Event Description
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Consumer reported complaint for error message (e-0).At the time of the call the customer reported symptoms of headache and tiredness.Medical attention was not needed at the time of the call.During the call, a back to back blood test was not performed by the customer; customer declined stated she only had two test strips remaining.The product is stored according to specification in the dining room.The test strip lot manufacturer¿s expiration date is 04/18/2024 and test strips had been opened one week prior to call.
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Manufacturer Narrative
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Sections with additional information as of 30-jan-2023: h6: updated fda¿s type, findings and conclusions codes.H10: meter was not returned for evaluation.Test strips were not returned for evaluation.Retention testing was performed using test strips from the same lot.Retention strip lot tested within specifications.
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Search Alerts/Recalls
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