Event methods, evaluation, and conclusion codes: updated.No product was returned for investigation, therefore no device analysis could be performed.Three photos of the device were submitted for investigation, however the photos contained insufficient detail for investigation purposes.A review of past complaint data found no other reports related to the submitted lot number, and no confirmed complaints of the same reported issue.A review of manufacturing device history records found no anomalies related to the referenced defect.Based on the available information, the reported issue could not be confirmed and no root cause could be found.No actions have been taken.
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