Section d4: serial number was requested but was not provided.Manufacturer's investigation conclusion: the reported event of an s3 alarm was confirmed; however, the centrimag motor was determined to be unrelated to the cause of the event.The centrimag motor (serial number unknown) was not returned for analysis.Questions regarding the motor were asked multiple times and no responses were received.Per evaluation of the returned centrimag console (serial number (b)(6), evaluated separately) and its log file, the cause of the event appeared to have been contamination of a sticky residue within the console which may have intermittently affected the operation of the controller¿s fan.Intermittent interruptions to the console¿s fan operation would cause an s3 alarm to occur.No other issues regarding the motor were reported nor observed.] the 2nd generation centrimag system operating manual (doc.#(b)(4) rev.M, section 4 "warnings and precautions") warns "one additional 2nd generation centrimag primary console, motor and flow probe are required as backup system in the immediate vicinity of each patient whenever the centrimag or pedivas blood pump is used.The backup console must be connected to the backup motor and to the backup flow probe, have a battery charge sufficient for at least one hour of operation, be connected to ac power (except during transport) and be immediately available should the main console, motor or flow probe experience a malfunction." no further information was provided.The manufacturer is closing the file on this event.
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