Investigation summary: a complaint of a pinhole in the tubing causing leakage was received from the customer.No product or photo was returned by the customer.The customer complaint of component damage - leak could not be verified due to the product not being returned for failure investigation.A device history record review for model 2426-0007, lot number 22109010, was performed.The search showed that a total of (b)(4) units in 1 lot number were built on 02oct2022.There were no quality notifications issued for the failure mode reported by the customer during the production build of this set.Due to no sample being received, an investigation could not be performed, and a root cause could not be determined.This incident has been added to our database of reported incidents.Our business team regularly reviews the collected data for identification of emerging trends.
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It was reported that chemotherapy medication leaked from a pin-hole in the bd alaris¿ pump module smartsite¿ infusion set tubing below the roller clamp during use.The following information was provided by the initial reporter: "during the incident, reported yesterday, the infusion set leaked chemo due to a pin head sized hole below the roller clamp.The defective product has been discarded by the clinicians as it was contaminated; was priming chemotherapy with bd alaris pump infusion set ref (b)(4).Lot (10)22109010.There was a pinhead size hole below the roller clamp and chemo sprayed onto the plexiglass partition in med room a.Approximately 5 cc or less of chemo was wasted.I placed chemo and tubing in chemo bag.Disposed in proper chemo bin as directed by pharmacy.".
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