Per the case notes, there were several calls made to gather more information regarding the failed sensor removal.Despite multiple follow up attempts with the user the removal status of the sensor could not be confirmed, but the case notes did confirm that the user was currently using the system with up to date information.No further investigation was found necessary.
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On (b)(6) 2023, senseonics was made aware of an adverse event where the physician was unable to remove the old sensor and inserted the new sensor in the same arm.Due to the user having two sensors in the same arm and not being able to turn the transmitter off, customer care suggested that the user get the old sensor removed.
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