The event occurred in japan.It was reported that the error message ¿"stop -- " occurred on the rotaflow console during routine operation check by hospital staff and not during clinical use.No patient was involved.No harm to any person has been reported.The affected rotaflow console with s/n 1107 was investigated by a getinge field service technician and was unable to reproduce the reported failure.No parts has been replaced.A functional check was performed and the device is back in use.Based on the investigation results the reported failure "stop --" could not be confirmed.However, the failure mode "stop --" can be linked to the following most possible root causes according to the rotaflow risk management file.Pump stop intervention after technical error (e.G.Pump runaway, error head) software error.Wrong intervention limits.Unintended rpm change by user.Unintended switch off by user.Application of contrast agents.Defect of internal power supply (dc/dc).The review of the non-conformities was performed on 2023-02-20 and during the period of 2014-10-02 to 2023-02-20 does not show any non-conformity in regard to the reported product and failure.There is no indication that manufacturing issues occurred during this time, thus production related influences are unlikely.The rotaflow console was produced in 2017-09-16.The occurrence rate was calculated for the reported issue and it was determined that this is not a systemic issue.Therefore, no remedial action is required.The occurrence rate related to the reported issue is currently being monitored as part of maquet cardiopulmonary¿ s trending program and additional investigations or corrections will be implemented in case of adverse trending.
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