It was reported that the arctic sun device booted to an alarm 74 (non-recoverable system error).Biomed explained this was indicative of a t2 (outlet control temperature) thermistor failure.Per follow up information received via email on (b)(6) 2022, there was no patient involvement.Per sample evaluation results received on (b)(6) 2023, the root cause was isolated to a faulty t2 (outlet control temperature) thermistor on the tank harness.It was reported the hot side connection between the power inlet module and the ac main voltage circuit card showed signs of electrical overstress.
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The reported issue was confirmed.The device was evaluated and the reported issue was confirmed as it was noted the hot side connection between the power inlet module and the ac main voltage circuit card shows signs of electrical overstress.Preventatively replaced ac main voltage circuit card.Completed the 2000-hour pm procedure on the device.Serviced the circulation pump and mixing pump, replaced the heater lot 1902 with lot 2205, and replaced both manifold o-rings and drain valves the device was put through a functional check.The device was heated to 42°c and cooled to 4°c and was stable at 28°c with a flow of 1.8 l/m with -7.0 psi in bypass mode.The device was placed on acats (automated calibration and test system).An electrical safety test was performed.A 45 hour burn in was performed.A final inspection was performed.The arctic sun 5000 passed all performance testing, calibration and electrical safety tests and is functioning properly and ready for use.The overheating of the wires was assessed by the investigation tasks and used to complete the root cause evaluation using the fishbone methodology (refer to ac cca power inlet module powerpoint for fishbone diagram).It was concluded that the following was the root cause: supplier ¿ root cause : inadequate verification and validation activities of the crimping process, single pull test did not provide stability of process, evidence was not provided when requested for maintenance of records or crimp tools, no crimp cross-sections provided.The dhr review is not required and the labeling review is not required because labeling could not have prevented this issue.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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It was reported that the arctic sun device booted to an alarm 74 (non-recoverable system error).Biomed explained this was indicative of a t2 (outlet control temperature) thermistor failure.Per follow up information received via email on 02-aug-2022, there was no patient involvement.Per sample evaluation results received on 31-jan-2023, the root cause was isolated to a faulty t2 (outlet control temperature) thermistor on the tank harness.It was reported the hot side connection between the power inlet module and the ac main voltage circuit card showed signs of electrical overstress.
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