Model Number 328290 |
Device Problem
Component Missing (2306)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 02/06/2023 |
Event Type
malfunction
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Manufacturer Narrative
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Date of event: unknown.The date received by manufacturer has been used for this field.A device evaluation is anticipated but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.
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Event Description
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It was reported that the needle of the bd insulin syringe with the bd ultra-fine¿ needle was missing when removing the needle hub.The following information was provided by the initial reporter: "stated, when he removed needle hub on another syringe, the needle was missing completely".
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Event Description
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It was reported that the needle of the bd insulin syringe with the bd ultra-fine¿ needle was missing when removing the needle hub.The following information was provided by the initial reporter: "stated, when he removed needle hub on another syringe, the needle was missing completely.
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Manufacturer Narrative
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The following fields were updated due to additional information: d10: device available for eval yes.D10: returned to manufacturer on: 22-mar-2023.H6: investigation summary customer returned one ½ ml ¿ 31g syringe inside the open polybag.It was reported by the consumer that needle hub separated, insulin leaked, and another syringe had missing cannula.The syringe was returned with the hub separated and stuck inside the shield.During the investigation we were able to attach the hub back to the syringe and the shield was able to be removed properly without separating the hub.The syringe then was tested for leakage using tub water and was observed water bubbles coming from the connection of the hub with the syringe.Since the other syringe was not returned, we were not able to confirm the missing canula.A review of the device history record was completed for batch# 1347526.All inspections and challenges were performed per the applicable operations qc specifications.There were zero (0) notifications noted that pertained to the complaint.Based on the samples received, embecta was able to confirm the customer¿s indicated failure.Root cause analysis: there was one notification for cracked barrels found in assembled syringes that pertained to the complaint.This was due to jamming at the infeed dial due to misplaced sensor.Correction: as per the notification the sensor(eye) was adjusted in proper position and tightened; as well as adjusted the machine so that it would get less jams.
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Search Alerts/Recalls
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