The device was returned to olympus for evaluation and the customer's allegation was able to be confirmed.During the device evaluation it was observed that there was air/water leakage due to a perforated universal cord.Upon further inspection, it was observed that the glue had deterioration at the distal end likely due to chemical stress and an exposition to heat during the cleaning/disinfection process.It was also observed that the painting of the light guide mount ring had melted.Lastly, it was observed that the adhesive of the bending section was floating.The investigation is ongoing.A supplemental report will be submitted upon completion of the investigation.
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The customer reported to olympus the endoeye flex 3d deflectable videoscope has an air/water leak.The reported issue occurred during reprocessing.The procedure was subsequently completed with a similar device.There was no patient/user harm or injury reported due to the event.Upon device return and evaluation, it was observed that the glue had deterioration at the distal end which, is a reportable event.This medical device report (mdr) is being submitted to capture the reportable malfunction found during evaluation.
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, the root cause of the event was unable to be identified; however, the event likely occurred due to physical stress caused by hitting the tip of the scope or dropping the tip, chemical stress due to the chemicals used.The event can be detected/prevented by following the instructions for use which state: 1) "do not strike, hit, or drop the endoscope¿s distal end, rigid portion, bending section, control section, universal cord, video connectors, or light guide connector.Also, do not bend, pull, or twist the endoscope¿s distal end, rigid portion, bending section, control section, universal cord, video connectors, or light guide connector with excessive force.The endoscope may be damaged and could cause patient injury, burns, bleeding, and/or perforations.It could also cause parts of the endoscope to fall off inside the patient." 2) "methods listed as ¿compatible¿ in table 3.1 and 3.2 are compatible for routine use only when used according to manufacturer¿s instructions.Repeated use and reprocessing of endoscopes and accessories lead to gradual wear and tear.Furthermore, reprocessing methods that employ higher temperatures and more caustic/corrosive materials may lead to faster deterioration.In general, sterilization processes are harsher on equipment than disinfection processes.Before each patient procedure, inspect the endoscope and accessories for damage, according to the instructions described in this manual and its companion ¿operation manual¿." 3) "list of compatible methods validated in terms of material durability: sterrad® 50/100s/200/nx¿: sterilization by sterrad® 50/100s/200/nx¿ system may deteriorate the adhesive of the insertion section.Depending on the circumstances, replacement of the insertion section may be required.Before use, confirm that the endoscope is free from any damage or other irregularities.For further details, contact olympus." olympus will continue to monitor field performance for this device.
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