The customer reported to olympus during preparation of use with the endoeye flex deflectable videoscope, the user found curved rubber pinholes.Additional details relating to the patient and the event have been requested, but no response has been received at this time.There were no reports of patient harm or impact associated with the event.During testing and inspection of the returned device, the bending section cover was falling off.This medical device report (mdr) is being submitted to capture the reportable malfunction found during device evaluation.
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The device was returned to olympus for evaluation and the customer¿s allegation was confirmed.The evaluation revealed the following findings: due to a pinhole on the bending section cover and the universal cord, water tightness was lost, adhesive on bending section cover had a chip, the number of broken wire in bending tube blade exceeded the standard value, and scratches were found over the device components.A review of the device history record found no deviations that could have caused or contributed to the reported issue.It has been over 9 years since the subject device was manufactured.Based on the results of the investigation, the phenomenon was attributed due to stress of repeated use, external factors, or handling.The root cause of this event was unable to be identified.Olympus will continue to monitor field performance for this device.
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