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Model Number 70CC2 |
Device Problem
Incorrect Measurement (1383)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 02/22/2023 |
Event Type
malfunction
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Event Description
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As reported, during use in patient with this cco cable, wrong and varying temperature measurements were displayed.Temperature values drifted from 37 celsius to 18 celsius, while peripheral temperature measurement in the bladder remained constant.When the differences between these two measurements were bigger than 2 celsius, the exchange of the cable solved the issue.No error messages were displayed.The patient was not treated according to the wrong values provided.There was no allegation of patient injury.Patient demographics unable to be obtained.The cable was not available for evaluation since it was discarded.
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Manufacturer Narrative
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The cable involved in this complaint was not available for evaluation since it was discarded at hospital.The serial number was not provided.Therefore, the device history record (dhr) could not be reviewed.Since the affected unit was not returned for evaluation, a product non-conformance or device failure could not be confirmed.Without return of the product, edwards is unable to perform a complete investigation of the reported event.It is not possible to determine what factors may have contributed to it, and therefore no actions could be planned.Complaint histories for all reported events are reviewed against trending control limits on a monthly basis, and any excursions above the control limits are assessed and documented as part of this monthly review.Product not returned for evaluation since it was discarded.
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Search Alerts/Recalls
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