During a premature ventricular vein contraction procedure, a communication issue occurred and the case was cancelled.The ablation signals were not visible on the amplifier (signals were visible on the workmate system).The generator was replaced, the cables between the generator and amplifier were replaced, the amplifier/computer/ampere were turned off and on and the catheter was exchanged twice which did not resolve the issue and the procedure was cancelled.
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One ensite x amplifier was received for evaluation.Visual inspection revealed the rear ports and chassis show signs of wear consistent with use over time.Visual inspection of the front panel ports revealed a bent pin in port 5.The amplifier was powered on and then the amplifier booted to a solid green ¿ready¿ light emitting diode (led) status.This indicated the amplifier passed the power-on-self-test (post) and then successfully communicated with the test station tracker software.The intra-cardiac (ic) short test was partially run and revealed that the ablation connector port was loose in the front panel and could be rotated; it would intermittently function.The field reported event was able to be duplicated by ic short test and catheter communication testing.The device history record was reviewed to ensure that each manufacturing and inspection operation was performed.No non-conformances associated with the reported event were identified.Based on the information provided to abbott and the investigation performed, the reported event was able to be confirmed, and the root cause was attributed to physical damage to the ablation port to the front plane connection.
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