Additional information d9, h3, h6 and h10: the device was received for evaluation.During functional testing, "speaker not working" was reproduced.A service history review was performed and revealed that the device has no previous service events; therefore, servicing did not cause or contribute to the reported event.The reported condition was verified.The cause of the condition was determined to be a detached speaker.The rear case requires replacement to address this issue.Should additional relevant information become available, a supplemental report will be submitted.
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