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Model Number 2120 |
Device Problem
Audible Prompt/Feedback Problem (4020)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Event Description
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It was reported that the device showed cassette issues alarms "cassette not attached properly" which occurred during testing, and there was no patient involvement during the procedure.
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Manufacturer Narrative
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This remediation mdr was generated under protocol b10010116, as a result of warning letter cms#(b)(4).No causes or potential causes of the customer's reported problem were found during the review of service and repair records.A product sample was returned for evaluation and was found all intact with no external.The event history log (ehl) showed a high alarm displayed: cassette not attached properly and high alarm silenced: cassette not attached properly.Visual and functional testing was performed.The reported issue was able to be duplicated.The technician found the downstream occlusion sensor (dso) was inoperable.The root cause of the issue was unable to be determined.The downstream occlusion sensor (dso) was replaced.
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Search Alerts/Recalls
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