The product was returned to pentax medical for repair.Our technician checked the returned unit and confirmed that the ccd image cloudy (not clear view).Based on the result, we concluded that it was caused due to the moisture condensation in the ccd module.In addition, our technician confirmed that the segment crushed, the bending rubber cut, the objective lens scratched, and the distal body worn out; however, these defects are not the main cause, and/or irrelevant to the alleged complaint.Based on the technical report ""hr-rpt-0586 (image failure)"" and/or the risk analysis results, it was evaluated to submit mdr.
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