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Model Number 18320 |
Device Problem
Material Twisted/Bent (2981)
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Patient Problem
Hyperglycemia (1905)
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Event Date 04/12/2023 |
Event Type
malfunction
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Event Description
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It was reported, the patient's blood glucose level rose to 460 mg/dl, while wearing the pod between 5 and 24 hours.When removed from the infusion site (arm), the pod's cannula was found bent.As treatment, a new pod was applied.
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Manufacturer Narrative
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The device has not been returned/received to date.If the device is received, a supplemental report will be submitted with the investigation results.We are unable to confirm the bent cannula or to determine if it could have contributed to the reported hyperglycemia.Lot release records were reviewed and the product lot met all acceptance criteria.Specifically, a pod is paired to a pdm and put through simulated use testing including confirming the blue soft cannula is inspected for any damage.
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Manufacturer Narrative
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The device was received deployed.The exposed portion of the soft cannula was found to have a tear and cause a leakage.Fluid was observed exiting the tear.Also, the exposed portion of the soft cannula was found to be damaged.It could not be determined when the tear and the damage to the soft cannula occurred or if it contributed to the reported event.The device could not be paired to the master pdm to download the device data.Therefore, the download data could not be investigated.External post use damage was observed to the bottom housing.The external damage observed lines up with the internal damage, indicating the damage occurred post use, and due to the post use damage no download data is available.Due to the damaged pcb the device could not be downloaded.
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Search Alerts/Recalls
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