It was reported the pump under delivered.After filling up 250 ml of 1% oxycodone medical fluid into the cassette, the disposable (a pharmacy staff) started administration to the patient on (b)(6) 2019, with the flow rate of 0.5 ml/hr.The disposable was used until mar/30.Then, the customer was informed that there was a discrepancy in the remaining amount (an under delivery), and the customer changed the disposable to another new one.At that time, the remaining volume displayed on the screen was 14 ml, the effective dose count 200, the dose count 288, and the administered (infused) volume being 235 ml.However, when the customer checked the disposable at the pharmacy, the actual remaining volume was 52 ml.The physician commented that the cause of death was due to the patient's primary illness, and not due to the defect in the product.
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No serial number was provided; therefore, a device history record (dhr) review could not be conducted.No product was returned; therefore, no visual and functional tests were performed, the reported complaint could not be confirmed, and the root cause could not be determined.
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