Belated evaluation and reporting of this complaint was done during retrospective review as part of capa (bb(4) corrective action 12.Examination of the article: the tong attachment was manufactured in may 2011.The pliers insert has more severe signs of use in the area of the joints and rivets.Presumably, due to the age of 10 years, the rivet head has been heavily stressed in this time.In addition an overload has taken place on the article, because the joint has a bulge of the material which can arise from too high a force transmission.In addition, the following is described in the reprocessing instructions under the point "assembly, testing and care": joints, threads and sliding surfaces are to be specifically maintained with instrument oil and / or special grease.A functional check must then be carried out.The cause is most likely a mechanical overload, of the rivets.No evidence of a material or manufacturing problem was found during the investigation.It must be assumed that the article was used improperly and that the ifu or the reprocessing instructions were not adhered to, thus causing the fault.No further action required as this is a user error.The event is filed under internal karl storz complaint id ((b)(4)).
|