Model Number MODEL 250 |
Device Problems
Break (1069); Charging Problem (2892); Connection Problem (2900)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 01/01/2014 |
Event Type
malfunction
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Event Description
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It was reported that the psychiatrist¿s handheld device was unable to be charged for the last several months.The connection between the handheld device and power adaptor would not stay in place and appeared to be damaged.The handheld device has been returned to the manufacturer where analysis is currently underway.
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Manufacturer Narrative
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Device manufacturing records were reviewed.Review of manufacturing records confirmed that the handheld passed all functional tests prior to distribution.
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Manufacturer Narrative
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Device failure occurred, but did not cause or contribute to death or serious injury.
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Event Description
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Analysis of the returned handheld device and software flashcard was completed.No mechanical anomalies were identified during the analysis.It was identified that the main battery was unable to hold a charge and power the handheld.The cause for the identified anomaly is associated with a defective battery.No further anomalies associated with the handheld were noted during testing using the ac adapter or the main battery with a full charge.No anomalies associated with flashcard software or databases were identified during the flashcard analysis.The flashcard and software performed according to functional specifications.
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Search Alerts/Recalls
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