Model Number MODEL 250 |
Device Problem
Failure to Charge (1085)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 09/22/2014 |
Event Type
malfunction
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Event Description
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Analysis of the handheld was completed on 11/07/2014.No anomalies associated with the main battery were identified during the analysis.During the analysis, it was identified that the handheld would not power on.The cause for the anomaly is associated with fluid damage on the main pcb.Once the pcb was replaced, no further anomalies associated with the handheld were noted during testing using the ac adapter or the main battery with a full charge.Analysis of the flashcard was completed on 11/07/2014.No anomalies associated with flashcard software were identified during the flashcard analysis.The flashcard and software performed according to functional specifications.
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Event Description
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It was reported that the physician's handheld will not charge.The physician left the handheld plugged into the electrical outlet for four straight days and it still would not charge.The battery was removed and reinserted, but this did not resolve the issue.The physician was provided a new programming computer.The handheld and flashcard were received for analysis.Analysis is underway, but has not been completed to date.
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Manufacturer Narrative
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Device failure occurred, but did not cause or contribute to a death or serious injury.
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Search Alerts/Recalls
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