It was reported that the physician's handheld was broken and had not worked in some time.The handheld has been kept in the office in the box unused.There were other programming systems available so no patient care was interrupted.The handheld and tablet were received for analysis.Analysis of the handheld was completed on (b)(4) 2015.During the analysis it was identified that the handheld was unable to advance past the screen alignment utility.The cause for the display anomaly is associated with resistance values being higher than expected in the touch screen circuitry.No further anomalies associated with the handheld performance were identified during the analysis.Analysis of the flashcard was completed on (b)(4) 2015.No anomalies associated with flashcard software or databases were identified during the flashcard analysis.The flashcard and software performed according to functional specifications.
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