The customer reported via phone call that the fire department came out to give her glucose.Customer was hospitalized possibly on 03/15/2015.Customer's blood glucose was 12 mg/dl at the time of the incident.Customer stated that it was user error because she was ill with the flu.At the time and had pancreatitis.Customer stated that the pump did suspend and she heard the alarms.Customer stated that the doctor was giving her extra insulin because she was ill and was not eating enough carbs to cover it.Customer had a low blood glucose because she was throwing up and not absorbing the carbs she was eating.Customer declined to troubleshoot.Customer stated that she did a self test and changed everything out including the insulin, site, and battery.
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