Customer reported via phone, customer had experienced a seizure due to low blood glucose.Customer stated the insulin pump was alarming and his family found him unconscious.Customer stated he knew he was low but instead of eating something in the streets decided to eat healthy at home.Customer made it home and was found passed out.Customer's mother gave him glucagon but it didn't work, paramedics took him to the hospital.Customer's blood glucose at the time of admission was 32 or 35 mg/dl.Customer stated the perceived cause was he ate and overdosed, then the insulin pump administered a basal in between and it doubled the insulin.Customer stated he was aware he was going low but he didn't treat appropriately.Customer was advised to call when issue occurred to properly troubleshoot the device.Customer is not returning the device for further analysis.
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