Manufacturer date: 05/24/2013.Asp investigation summary: the investigation included a review of the device history record (dhr), service history, trending of the product malfunction code, failure mode effects analysis (fmea), and system risk analysis (sra).The dhr (device history record) was reviewed and indicated the unit met specification at the time of its release.The service history for this unit for the past 6 months (11/02/2014 ¿ (b)(6) 2015) did not reveal a significant trend.The complaint trending for problem code ¿human reaction¿ over the past 12 months (june 2014 ¿ (b)(6) 2015) did not reveal a significant trend.The fmea (failure mode effects analysis) indicates the rpn for this issue is within limits.The sra (system risk analysis) shows the risk for "exposure to mechanical or physical force" to be low.The cause of the injury can not be verified.The unit meets functionality.Further investigation shows a heavy workload of processing scopes at this facility.Therefore, no assignable cause can be determined.The issue appears to be isolated to this facility.However, this issue will continue to be monitored.
|