Model Number PELORIS |
Device Problems
Device Reprocessing Problem (1091); Improper or Incorrect Procedure or Method (2017); Device Displays Incorrect Message (2591)
|
Patient Problem
No Consequences Or Impact To Patient (2199)
|
Event Date 04/29/2015 |
Event Type
malfunction
|
Event Description
|
On 29 april 2015, leica biosystems received a complaint regarding failure of a cleaning protocol.A leica field service engineer (fse) attended the laboratory on (b)(6) 2015 in order to assess the operation and function of the instrument and to investigate the circumstances involved in this complaint.The fse reported that: ".The lls dirty, and pump diaphragm and retort seal all are out of tolerance, need to changed." investigation of this complaint by leica biosystems is in progress.
|
|
Manufacturer Narrative
|
Evaluation of the instrument logs showed that multiple event/error codes associated with liquid level sensor function had been recorded in the instrument logs; and that eight (8) cleaning protocols had failed in the period between 24 april 2015 and 29 april 2015.
|
|
Event Description
|
Investigation of this complaint by leica biosystems remains in progress.
|
|
Manufacturer Narrative
|
Manufacturer evaluation of the instrument logs confirmed that failure of the eight (8) cleaning protocols was associated with the lower liquid level sensor (lls) in both retort a and b not activating in the presence of liquid as expected; and showed that the lower lls in both retort a and b also did not activate as expected in the presence of liquid during tissue processing runs which completed prior to the leica field service engineer (fse) attending the laboratory on 30 april 2015.However, data in the instrument logs confirmed that the middle lls in both retort a and b functioned as expected, and each of the retorts filled with liquid as expected for all tissue processing runs in which the lower lls did not function as expected.As a consequence, tissue processing protocols were not affected by the functionality issues observed with the lower lls in both retort a and b.The fse cleaned the llss to remove residue during the site visit.The manufacturer findings are consistent with the fse on-site observation that the llss were "dirty"; and suggest that cleaning of the llss is not being performed in accordance with the manufacturer recommendations.The "daily maintenance reminder" page of the leica peloris quick tips details the following: "clean liquid level sensors (lls - 1, 2, 3) and air hole." section 7.2 of the leica peloris/peloris 11 user manual entitled "daily tasks" also details the following under the heading "clean retorts": "carefully wipe the liquid level sensors.".
|
|
Search Alerts/Recalls
|