A steris field service technician arrived onsite, inspected the sterilizer and docking station, and was unable to identify any issues.All locking mechanisms and springs were present and operational.The technician tested the unit and confirmed it to be operating according to specification and instruments were reprocessed after the reported event.It is likely the rack was not properly secured onto the loading cart.When the employee moved the loading cart, the instruments fell from the rack.Section 6: sterilizer operation: states, "open chamber door, remove load from chamber, slide shelves into chamber, verifying that position does not interfere with door operation, close chamber doors, transfer load to destination." steris offered in-service training on the proper use and operation of the sterilizer and transfer cart and the user facility accepted.The unit was installed on 9/25/2014 and is not under steris contract agreement for maintenance.
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