Device Problems
Increase in Pressure (1491); Device Operates Differently Than Expected (2913)
Patient Problem
No Known Impact Or Consequence To Patient (2692)
Event Date 01/14/2015
Event Type
malfunction
Event Description
The customer stated the iq200 analyzer is blowing too much air into patient samples and causing the samples to overflow.There were no erroneous patient results generated or reported out of the lab.There were no changes to patient management.
Manufacturer Narrative
Iris field service engineer (fse) went to the customer site and found the air pressure is blowing the patient samples over the tops of the tubes.Fse adjusted the specimen provider assembly (spa), replaced the pipette p/n: 700-3711, adjusted the air pressure.Fse reran controls and the controls passed.The system was operational.(b)(4).