The customer was sent a replacement breast pump.The product involved in the complaint was not returned for evaluation/investigation at this time.Therefore, no conclusions can be made as to the cause of the event.It cannot be definitively concluded that the pump caused or contributed to the customer's mastitis.Reported issues of mastitis are under investigation in (b)(4).Mastitis is usually a benign, self-limiting infection with few consequences for the suckling infant.The risk of mastitis is higher among women who have breastfed previously, especially those with a history or mastitis." riordan & wambach, 4th ed.P.294: breastfeeding and human lactation.Mastitis requires prompt medical attention for the mother for pain relief and prescription antibiotics to avoid progression to overwhelming sepsis.Should additional information or the original product be received, resulting in new, changed, or corrected information, a follow up report will be filed at that time.
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The pump was returned to medela and evaluated by quality engineering on 10/27/2015; the evaluation showed that the unit functioned within specifications using the lab kit.No issues were noted with the unit.The returned components showed a damaged membrane, which would have contributed to low suction, and spotted tubing.
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