Customer's mother reported via phone call that the sensors incorrectly alarmed high and low blood glucose levels.Sensor alarmed a 309 mg/dl blood glucose and the insulin pump delivered a correction insulin and caused the customer's blood glucose to drop to 72 mg/dl.Customer's mother reported the sensor triggered the threshold suspend when the customer's blood glucose was 136 mg/d, 122 mg/d, 140 mg/dl.Sensor glucose was 302 mg/dl when the customer's blood glucose was 202 mg/dl.After troubleshooting, customer was advised to monitor the issue.Customer will not be returning the sensors for analysis.
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