It was reported that the data was sent to the wrong patient record.The caller was walked through how the data could end up at the wrong patient record through reassigning the test or matching to the wrong patient.The caller was advised that the without the auditing feature turned on or seeing the history in the data exchange log viewer (delv) we are unable to determine how the data got to where it is.The caller was advised about the option of auditing to track the movement of the encounters.The patient management database application remains in use.There was no patient involvement.
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