The autopulse platform (s/n (b)(4)) was returned to zoll for evaluation.Investigation results as follows: visual inspection of the returned platform was performed and found that the battery lock clip was bent.Note that the autopulse platform is a reusable device and was manufactured on 10/02/2011.Therefore, this type of physical damages found during visual inspection can occur due to normal wear and tear and/or physical abuse.A review of the archive was performed and no discrepancies were observed.During functional testing the autopulse platform was run for 5 minutes using a test manikin with no problem.The platform passed all functional tests.In summary the customer's reported complaint is confirmed.The root cause was attributed to a defective printed circuit assembly (pca) processor board which was replaced to remedy the reported complaint.After replacing the pca board and the battery lock, the platform passed all final functional testing.
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