The customer reported via phone call of issues with their insulin pump.The customer states the pump is not delivering the insulin like it needs to be.The customer states they have ended up at the hospital.The customer states they are no longer hospitalized and not currently on the pump.The customer states they had issues with no delivery alarm.The customer's blood glucose level at the time of hospitalization was over 600mg/dl.The customer states they were hospitalized for high blood glucose, diabetic ketoacidosis and strep throat.The customer states the no delivery alarm was resolved with a complete set change.The customer was advised to call back as soon as issues arise in order to troubleshoot.
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