The customer obtained higher than expected amon results from two levels of non vitros quality control fluids using vitros amon reagent on a vitros 5600 integrated system.
Level 1 vitros amon result 112 umol/l versus the expected amon result 80.
3 umol/l level 2 vitros amon result 301 umol/l versus the expected amon result 212 umol/l biased results of the direction and magnitude observed may lead to inappropriate physician action.
The customer stated that vitros amon patient samples were not processed during the time frame of the event.
However, the investigation cannot conclude that patient sample results would not be affected if the event were to recur undetected.
There was no allegation of patient harm as a result of this event.
This report corresponds to ortho clinical diagnostics inc.
Complaint number (b)(4).
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