Catalog Number 0580-1-373 |
Device Problems
Product Quality Problem (1506); Out-Of-Box Failure (2311); Manufacturing, Packaging or Shipping Problem (2975); Material Deformation (2976)
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Patient Problems
No Consequences Or Impact To Patient (2199); No Known Impact Or Consequence To Patient (2692)
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Event Date 01/19/2016 |
Event Type
malfunction
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Manufacturer Narrative
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A supplemental report will be submitted upon completion of the investigation.
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Event Description
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The customer reported that when they opened up the exeter stem the spigot protector was deformed.Another device was on hand to complete the case and there were no adverse consequences or delays to surgery.
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Manufacturer Narrative
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An event regarding a damaged spigot protector involving an exeter stem was reported.The event was confirmed.Method & results: device evaluation and results: the 2 lugs of the spigot are bent: one lug is slightly bent whereas the second lug is more bent.They are marks of use of the instrument on the body of the spigot, under the bent lugs.White dust is present on the top of the stem and inside the spigot.Device history review: device history review indicated all devices were manufactured and accepted into final stock with no reported discrepancies.Complaint history review: a review of the complaint history database shows that there have been no similar events for the reported lot.Conclusions: the investigation concluded that the root cause of this event was due to a manufacturing issue with the (b)(4) the supplier investigation concluded the defective part to have was not captured in their inspection.
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Event Description
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The customer reported that when they opened up the exeter stem the spigot protector was deformed.Another device was on hand to complete the case and there were no adverse consequences or delays to surgery.
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Search Alerts/Recalls
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