It was reported by customer's mother her son had high blood glucose and insulin pump alarmed no delivery.The customer stated they changed the tubing and the site after the no delivery alarm.The customer's son ended up in the emergency room with blood glucose at 508mg/dl, due to no insulin delivery.The customer was hospitalized due to high blood glucose.The customer was treated with iv drip, insulin pump and discharged.The customer was wearing the insulin pump at the time of hospitalization.Advised customer to call back when she has the insulin pump to troubleshoot.
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