Zoll has not yet received the autopulse battery in complaint for investigation.A supplemental report will be filed if and when the product is returned and investigation has been completed.Since the device has not been returned to zoll as of the date of this submission, we are unable to determine the cause of the battery arcing.However, accidental contact between terminals and metal object is considered a use error.Zoll ships batteries with a protective non-conducting cap on the terminals.Also, the battery user guide (p/n 10762-001, section 5.2) includes a caution statement: "do not short the battery power leads.Electrical connection (short) between battery power leads on the connector permanently damages the battery and renders the battery inoperable".
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