The facility reported their steam sterilizer malfunctioned due to poor incoming water quality.The facility reported in (b)(4) that the event occurred on (b)(6) 2015.A review of steris service records revealed the facility contacted steris on (b)(6) 2015 to have the unit's generator replaced.Per discussion with the technician who completed the repairs, the replacement of the generator was caused by poor water quality at the facility's location.The technician reported the generators were heavily scaled causing damage to the piping gauges, pressure switches, and safety valve.The facility utilizes an ro water system; however personnel were unaware that the system required routine maintenance and service to ensure it continues to operate to specification.The facility is working on correcting the water issue at their location.
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