Device Problems
Corroded (1131); Moisture Damage (1405); Device Stops Intermittently (1599)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Type
malfunction
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Manufacturer Narrative
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Animas has conducted a review of the device history record for this pump and confirmed that it was operating within required specifications at the time of release.
The pump has not been returned to animas for evaluation.
If the device is returned, an evaluation shall be completed and a supplemental report will be filed.
No conclusions can be made at this time.
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Event Description
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On (b)(6) 2016, the reporter contacted animas, alleging an intermittent power issue with the pump.
There was reportedly moisture and corrosion in the battery compartment.
There was no indication of damage to the pump.
This complaint is being reported because the reported issue was not resolved with troubleshooting.
There was no indication that the product caused or contributed to an adverse event.
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Manufacturer Narrative
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Follow-up #1: date of submission 06/01/2016.
Device evaluation: the device has been returned and evaluated by product analysis on 05/12/2016 with the following findings: multiple unexpected power on reset (por) events were observed on 04/04/2016.
The battery compartment was found to be cracked from the finger pad down to the case seal.
The returned battery cap secured to the pump and maintained electrical connection.
During testing, the battery cap was fastened and then unscrewed ½ turn with no reboots.
There was no evidence of moisture or corrosion observed in the battery compartment.
A leak test revealed a battery compartment leak.
The ¿ez-prime¿ steps were performed correctly; there were no power interruptions or any errors, alarms or warnings that occurred during the investigation.
The pump¿s cover was removed; there was no moisture ingress or any intermittent conditions found to the power circuit or to the cgm module.
The reported ¿power¿ complaint was unable to be duplicated during investigation.
Animas has conducted a review of the device history record for this pump and confirmed that it was operating within required specifications at the time of release.
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Search Alerts/Recalls
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