No patient information provided as no patient was involved in this concern.
On (b)(6) 2016, a medtronic representative performed a navigation system check-out, software and instruments areas passed.
Hardware test failed.
Touchscreen failure, no signal display in monitor.
The medtronic representative fastened and re-connected the monitor cable.
Issue resolved.
System performed as intended.
Return requested for suspect external cable.
No parts were replaced.
No parts have been received by manufacturer for analysis.
No further issues have been reported.
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