Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.
No conclusion can be drawn at this time.
We therefore consider this report complete to the best of our knowledge.
Event Description
It was reported via phone call that customer had staph infection due to sensor.
Customer visited healthcare professional and was put on antibiotics.
Customer's blood glucose was between 400 mg/dl and 500 mg/dl, which was treated with manual injections.